"Can't load the AI models"
Windows is missing the Microsoft Visual C++ runtime. Install it, then restart VISEC.
Manuals, the fixes people need most often, and a way to reach a person.
Windows is missing the Microsoft Visual C++ runtime. Install it, then restart VISEC.
Press scan again with the camera on the same network, and check the camera has ONVIF enabled in its own settings.
Intel UHD Graphics and similar built-in chips can be unstable. A dedicated Nvidia card avoids it.
Tell us what's happening and we'll help.